We’re sorry to hear your order didn’t fully meet your expectations — but we’re here to help! At Puure Glow, you have 30 days to return your product, even if you’ve used it a little.

✅ Our Glow-Back Guarantee

• You can return any product within 30 days (just make sure it’s at least 50% full).
• Returns are at your own shipping cost.
• Once we’ve received your return, we’ll refund your money within 14 business days, using your original payment method.
  

A few things to keep in mind:

• Returning part of a bundle? You’ll be charged the full price for the items you keep — the bundle discount no longer applies.
• Empty products or items with less than 50% remaining can’t be refunded.
• Did your order come with a free gift? Please include it with your return. If not returned, we reserve the right to charge you for it.
• Returns are only possible for purchases made directly via puureglow.com (not other stores or websites).
• Always register your return online first — otherwise we can’t process your refund.
• Pack your return carefully — especially items in glass packaging — to avoid damage in transit.
  
  
  

💡 How to start your return:

You’ll need your order number and postal code (you can find your order number in your shipping confirmation email).

Click below to start your return: hello@puurglow.com — we’re happy to